Legal Trust
Trader identity
Who you are actually buying from — legal name, registration, address and jurisdiction. Required by EU and UK consumer law, required by Stripe, and the thing whose absence makes a site look like it might vanish with the money.
Contents4 sections
Three names appear around a Dispatch purchase and none of them match each other. The site is served from nogenic.com, the product is called Dispatch, and the card statement will say NextWorks LLC. That is one business, and this is the page that writes the chain down — because a charge nobody recognises is the most ordinary reason a legitimate payment gets disputed, and the fix is a page that names all three rather than a support email sent after the fact.
Who you are buying from
| Legal name | NextWorks LLC — the party your contract is with |
| Brand | Nogenic — the name on the domain |
| Product | Dispatch — the thing being sold |
| Registration | Mississippi Secretary of State, Business ID 1492362 |
| Registered address | 779 Red Banks Rd S, Byhalia, MS 38611, United States |
| Jurisdiction | Mississippi, United States |
| VAT number | Not VAT registered |
| Contact | dispatch@nogenic.com |
Neither the brand nor the product name is a separate company. There is one legal entity, named in the first row, and it is the one that takes the payment, owes you the refund and is liable under the Terms of Service.
The registered address is the registered agent named in the company’s own state filing, not a mail drop. It is the address appointed to accept legal service, and it is already on the public register — which is the point of printing the business ID beside it. Every row above can be checked against the registry that issued it rather than taken on trust.
Not VAT registered does not mean no tax is charged. A US seller has no VAT number to quote, and Stripe still calculates and adds VAT or sales tax at checkout wherever a sale is taxable — so an EU or UK buyer pays their own country’s VAT on top of the price shown, and it appears on the Stripe receipt.
Why this page exists
Three separate reasons, any one of which is enough:
- EU and UK consumer law requires it. A trader selling at a distance has to identify itself, give a geographic address and a way to be contacted quickly, before the contract is made — not in a receipt afterwards.
- Stripe requires it. A business name, address and support contact are conditions of the account, and they have to match what the website says.
- It is what makes a small site credible. A buyer deciding whether to send money to a one-person product looks for exactly this, and finding nothing is a reason not to. A registered entity with a checkable number is not a guarantee of anything, but it is a name that can be sued and a filing that can be read.
What the money buys
The other half of the same disclosure — what is sold, who takes the payment, and what arrives:
| Product | Dispatch — a Windows desktop application, currently v0.2.30 |
| What is sold | A subscription licence: $6 a month or $60 a year, for 3 machines |
| Payments taken by | Stripe, on hosted checkout pages, on the trader’s behalf |
| Prices shown | Excluding VAT and sales tax, which Stripe calculates and adds at checkout |
| Delivery | A licence key by email, within seconds of payment clearing |
The rest of the paperwork
- Terms of Service — the subscription agreement
- EULA — the licence for the installed software
- Subscription and cancellation — auto-renewal and the withdrawal right
- Refunds — fourteen days, no reason needed
- Privacy — every field collected and why
- Sub-processors — every company that receives personal data